tng11 is committed to handling your personal data with care, transparency, and respect. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and the rights you hold over your information.
tng11 ("tng11", "we", "us", "our", "the Company") operates the online gaming and sports betting platform accessible attng11.cam. We understand that your personal data is important to you, and we are committed to protecting your privacy and handling your information responsibly, transparently, and in accordance with applicable data protection legislation.
This Privacy Policy ("Policy") describes the categories of personal data we collect from users ("User", "you", "your") of the tng11 platform ("Platform"), the purposes for which that data is processed, the legal basis for such processing, the conditions under which data may be shared with third parties, and the rights available to you in respect of your personal data.
This Policy applies to all personal data collected in connection with your use of the Platform, whether you are accessing tng11 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other location. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
For the purposes of this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a natural person, directly or indirectly, including name, identification number, contact details, location data, and online identifiers. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction — whether by automated or manual means. |
| "Data Controller" | tng11, as the entity that determines the purposes and means of processing personal data collected through the Platform. |
| "Data Processor" | Any third-party service provider that processes personal data on behalf of tng11 under a data processing agreement and in accordance with tng11's instructions. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the User's agreement to the processing of their personal data for a specified purpose. |
| "PDPA" | The Personal Data Protection Act 2010 (Malaysia), the primary legislation governing the collection and processing of personal data in Malaysia. |
| "Services" | All products, games, betting markets, features, and support services accessible via the tng11 Platform. |
tng11 collects personal data across several categories, depending on how you interact with the Platform. The categories of personal data we collect include the following:
3.1 Identity & Registration Data
3.2 Contact Data
3.3 Financial & Transaction Data
3.4 Technical & Usage Data
3.5 KYC Verification Documents
3.6 Communications Data
tng11 collects personal data through the following channels:
tng11 processes personal data for the following specified purposes. We collect only the minimum data necessary to fulfil each purpose ("data minimisation principle"):
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity data, contact data, login credentials |
| KYC identity verification and age verification | Identity data, KYC documents, selfie data |
| Processing deposits and withdrawals | Financial data, identity data, contact data |
| Anti-money laundering (AML) and fraud prevention | Financial data, identity data, technical data |
| Responsible gambling monitoring and player protection | Gaming activity, financial data, contact data |
| Customer support and dispute resolution | Identity data, contact data, communications data |
| Platform security and fraud monitoring | Technical data, financial data, identity data |
| Platform analytics and product improvement | Technical data, usage data (aggregated/anonymised where possible) |
| Regulatory reporting and compliance obligations | Identity data, financial data, KYC documents |
tng11 processes your personal data only where a lawful basis exists for doing so. The legal bases on which tng11 relies are as follows:
tng11 does not sell, rent, or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances. However, tng11 may share personal data with the following categories of recipients where necessary to fulfil the processing purposes described in this Policy:
All third-party service providers engaged by tng11 who process personal data on our behalf are subject to contractual data processing obligations and are required to implement appropriate technical and organisational security measures.
tng11 uses cookies and similar tracking technologies to operate, secure, and improve the Platform. A "cookie" is a small text file stored on your device by your web browser when you visit the Platform. Cookies enable tng11 to recognise your browser, maintain your session state, and analyse how the Platform is used.
The types of cookies used by tng11 are described in the table below:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential to Platform operation — session authentication, security tokens, load balancing. Cannot be disabled without significantly impairing Platform functionality. |
| Performance & Analytics | Used to collect aggregated, anonymised data about how users interact with the Platform, enabling tng11 to identify areas for improvement. |
| Functional | Remembers your Platform preferences (e.g., language settings, preferred game categories) to deliver a more personalised experience. |
| Security | Used to detect and prevent fraudulent activity, bot access, and suspicious session behaviour. |
You may control non-essential cookie preferences through your browser settings. Note that disabling certain cookies may impair the functionality of specific Platform features. tng11 does not use cookies to serve third-party advertising content.
tng11 retains personal data for no longer than is necessary for the purposes for which it was collected, subject to any longer retention period required by applicable law or regulation. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or permanently anonymised so that it can no longer be attributed to any identifiable individual.
tng11 implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Key security measures include:
Subject to applicable law and certain conditions, you hold the following rights in respect of the personal data tng11 processes about you. To exercise any of these rights, please contact us via live chat on the Platform or by email at the address provided in Section 15.
tng11 aims to respond to all data subject requests within thirty (30) calendar days of receipt. Complex requests may require additional time, in which case we will notify you of the expected response timeline. We may be required to verify your identity before processing any request relating to your personal data.
If you are a parent or guardian and believe that a minor in your care may have registered on the tng11 Platform, please contact our support team immediately via live chat. We will investigate and take appropriate action promptly.
The tng11 Platform may contain references to or integrations with third-party service providers — such as payment processors and identity verification services. These third parties operate under their own privacy policies and data protection practices, for which tng11 accepts no responsibility.
tng11 does not embed third-party advertising or tracking pixels within the Platform. Our cookie usage is limited to operational, security, and analytics purposes as described in Section 8 of this Policy. We do not share personal data with advertising networks.
tng11 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal obligations, or Platform features. Any amendments will be published on this page with an updated "Last Updated" date. Where changes are material, we will notify registered Users via their registered email address or through an in-platform notification.
Your continued use of the Platform following publication of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Policy periodically to remain informed of how tng11 protects your personal data.
For any questions, concerns, or requests related to this Privacy Policy or the processing of your personal data by tng11, please contact us through the following channels:
Six practical commitments that define how tng11 handles personal data belonging to every registered player in Malaysia.
tng11 is built on trust. From256-bit encryption to transparent bonus terms, every aspect of the Platform is designed to give Malaysian players from Kuala Lumpur to Johor Bahru complete confidence in how their data and money are handled. Our 24/7 support team is always ready to address any privacy concern.